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Refund Policy

Due to hygiene and safety standards, we regret to inform you that lashes cannot be returned or exchanged once purchased. This policy ensures that all customers receive products that are unused, clean, and safe to use.

However, if your order arrives damaged or defective, please contact us on sultrylashbarinfo@gmail.com within 7 days of delivery. We will be happy to assist with a replacement or refund upon verification.

Thank you for understanding and supporting our commitment to health and safety.